What's the best way to ask for reviews - email, text, or something else
The channel matters more than the message. Perfect review request sent to email promotions folder gets ignored. Email open rates: 18-22%. SMS: 95%. WhatsApp: 98%.
Why email doesn't work anymore
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Why text messages work better
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Why WhatsApp works even better
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The conversion math
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What to use
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The businesses at the top of local search run systems that work consistently. They don't rely on memory or hope. They use automation that converts 25-30% of customers into reviews every single month.
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